The remodeling works that AENA is carrying out at Palma de Mallorca-Son Sant Joan Airport are causing serious deficiencies in the working conditions of the terminal workers. Employees of several airlines denounce that for weeks they have been working without heating at the check-in counters, in a context marked by prolonged works that continue to affect the normal operation of the facilities.
According to the workers, the temperatures at their workstations are between 13 and 14 degrees Celsius, values well below the minimum recommended for a continuous activity of customer service. The employees also claim that the official temperature meter has been disconnected, which has forced them to use their own approved thermometers to be able to prove the real thermal conditions.
The situation affects airline workers such as Eurowings, EasyJet and Ryanair, who denounce the lack of effective responses from Aena. After repeated complaints, the airport managerinstalled eight radiators for a total of 16 check-in counters, a measure that employees consider clearly insufficient to ensure adequate air conditioning.
The workers have also expressed doubts about the safety and approval of the radiators installed, which they describe as temporary solutions that are not very appropriate for a working environment where the public is attended to. However, in the absence of alternatives, they have been forced to accept these temporary measures in order to be able to continue with their activity.
This problem is compounded by the general deterioration of the facilities due to works that have been going on for years. Passengers and employees complain of dirt, water leaks, long routes and spaces in poor condition, in addition to the usual complaints about the high prices of the parking managed by Aena.
The CCOO union section at GroundForce has warned that the low temperatures pose a risk to the health and safety of workers and has demanded urgent measures. While the works continue without a clear completion date, unease is growing among both employees and passengers using Palma de Mallorca-Son Sant Joan Airport.
